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Contact Us
 
Contact BB&T Investment Services, Inc.  

 
 
Phone  

 
1-800-453-7348. Our service hours are Monday through Friday 8:00am to 5:30 p.m. Eastern Time.  

 
 
Email  

 
Due to the nature of the securities business, we must advise that no requests for securities transactions should be forwarded via e-mail. Accordingly, BB&T Investment Services, Inc. cannot accept or acknowledge such requests.  

 
 
Mail  

 
BB&T Investment Services, Inc.
200 S. College St., 8th Floor
Charlotte, NC 28202
 

 
 
Checks  

 
Make checks payable to:
BB&T Investment Services, Inc.

Make sure to include your BB&T Investment Services, Inc. number on the check.

 

 
 
To Wire Funds  

 
Banks wiring funds on your behalf should send them to:

Bank:
The Bank of New York Mellon Corporation

ABA #
021000018

Beneficiary:
Pershing LLC

Beneficiary A/C #:
890-051238-5

Ultimate Beneficiary:
Your Name

Account Number:
Your BB&T Investment Services, Inc. number

 

 
 
Delivery Instructions for Cash and Securities
For Equities and DTC Eligible Bonds:

DTC#443

Pershing

For credit to account
Your BB&T Investment Services, Inc. number

Client account name
Your name

 

 

 
 
For U.S. Government, Agency Securities and GNMAs:

ABA#
021000018

BK OF NYC / PERSHING

For credit to account
Your BB&T Investment Services, Inc. number

Client account name
Your name

 

 

 

Investment products offered through BB&T Investment Services, Inc., are:

NOT A DEPOSIT • NOT FDIC-INSURED • NOT GUARANTEED BY THE BANK
NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY • MAY GO DOWN IN VALUE

Member FINRA/SIPC.

Please Note: BB&T Investment Services, Inc. can only serve clients residing in states in which we are currently registered with the Financial Industry Regulatory Authority. For states other than North Carolina, South Carolina, Virginia, Georgia, Maryland, Washington D.C.,West Virginia, Tennessee, Alabama, and Kentucky, please call 1-800-453-7348 and select Option 2 for more information.

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