BB&T Investment Services, Inc. lets you to take control of your financial future as you invest online. You can place market orders, limit orders, and stop orders (where available) with the flexibility of conducting activity during non-trading hours. Any trade placed online during non-trading hours will be directed to the market for execution at the next market opening.

You have the option to view these orders at any time prior to their execution. Once your trade has been executed, a printed confirmation will be mailed to your mailing address the next business day.

Complementing these trading features and functions, you have access to finding symbols, quotes, and financial information to help you in making important decisions about your portfolio.

• Trading during periods of heavy volume has inherent risks. Heavy volume may cause delayed executions and/or executions at prices significantly away from the market price quoted at the time the order was entered.
• During periods of heavy volume, Market Makers may execute your orders manually or reduce the size guarantees and may result in delayed executions.
• Trading IPOs after they have entered in the secondary market can be risky. Prices can change quickly and result in executions substantially away from the market price at the time of order entry.
• Market losses may result if you are unable to buy or sell due to systems malfunctions. If you incur system errors you may call 1-800-453-7348 option 2 and place your order by phone.

• Market Orders: Market orders will be executed fully and promptly without regard to price. Although you will get a prompt execution, the price could be significantly different from the price at the time the order was entered. Market orders can NOT be cancelled. Market orders should be used when prompt execution is more important than price.
• Limit Orders: Limit orders will only be executed at the specified price or better. Limit orders do give you price protection but there is no guarantee your order will be executed. Limit orders should be used when price is more important than instant execution.